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Cobra Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you visit or use the Cobra Casino website and related services. Please read them carefully before creating an account, depositing funds or playing any available games. By using the website, you acknowledge that you have read, understood and agreed to these Terms & Conditions, together with any additional rules displayed for particular products, games or promotions.
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1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and Cobra Casino in relation to your use of the website, account services and any gambling products made available through the website. If you do not agree with these terms, you must not access or use the services. We may update these terms from time to time where this is necessary to reflect changes to the website, applicable law, regulatory requirements, security measures or the way our services operate.
Article contents
The latest version of these Terms & Conditions will be made available on the website. Changes will generally apply from the date they are published, unless a different effective date is stated. You should check this page regularly. Continuing to use the website after an update has been published may constitute acceptance of the revised terms. Where a change materially affects your rights or obligations, we may take reasonable steps to draw it to your attention.
Eligibility and lawful use
You may use Cobra Casino only if you are legally permitted to do so in the place where you are located. You must meet the minimum legal age that applies to the relevant service and must not use the website if online gambling is prohibited or restricted for you. It is your responsibility to understand and comply with the laws that apply to you, including any Australian Commonwealth, state or territory requirements.
- You must provide accurate, current and complete information when registering or using an account.
- You must not create or use an account on behalf of another person.
- You must not allow another person to access or use your account.
- You must not use the website from a location where access or gambling is unlawful.
- You must not use the services for fraud, money laundering, unlawful activity or any other improper purpose.
- You must comply with any game-specific rules, promotional conditions and instructions shown on the website.
We may refuse an application, restrict access or close an account where we reasonably believe that a user does not meet the eligibility requirements, has provided inaccurate information, has breached these terms or cannot lawfully use the services. We may also take action where required for security, responsible gambling, fraud prevention or compliance purposes.
2. Accounts, verification and security
To access certain features, you may need to create a personal account. You are responsible for ensuring that your registration information remains accurate and for updating it when circumstances change. We may ask you to provide information or documents to confirm your identity, age, location, payment method or source of funds. These checks help protect users, prevent unauthorised activity and support our legal and compliance obligations.
An account is personal to the registered user. You must keep your login details confidential and take reasonable steps to prevent anyone else from using them. If you suspect that your password, account or payment details have been compromised, you should stop using the account and notify us through the support options made available on the website. You may be responsible for activity carried out through your account if you have failed to keep your details secure.
Account restrictions and closure
We may suspend, restrict or close an account if we identify suspected fraud, duplicate accounts, irregular play, misuse of a promotion, payment problems, identity concerns, a breach of these terms or conduct that may harm the website or other users. We may also suspend an account while an investigation or verification process is completed. Any action will be taken in accordance with applicable law and relevant operational requirements.
You may request the closure of your account at any time. Account closure does not remove obligations that arose before closure, including obligations relating to outstanding transactions, verification, disputes or suspected unlawful activity. If an account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and the circumstances of the closure. We may retain certain information where required for legal, security, fraud prevention or responsible gambling purposes.
Fair use of the website
You must not interfere with the operation or security of the website. This includes introducing malicious code, attempting to gain unauthorised access, using automated tools without permission, exploiting technical errors, manipulating game outcomes or assisting another person to do so. You must not copy, reproduce, modify or commercially exploit website content unless you have permission or the law allows it.
3. Deposits, play and withdrawals
Available payment methods, processing requirements and any applicable conditions will be displayed on the website. You must use a payment method that belongs to you or that you are authorised to use. Payments may be subject to verification, transaction screening and the rules of the relevant payment provider. We may reject or delay a transaction where information is incomplete, a payment cannot be confirmed or additional checks are required.
You should only deposit funds that you can afford to lose and should set a personal budget before you play. Deposited funds are intended for participation in the available services and must not be used for unlawful activity. We may request information about the source of funds or the purpose of a transaction where this is necessary for compliance, security or responsible gambling checks.
A game or wager is normally treated as accepted when it has been recorded by the website. You should check the details of each wager before confirming it. If there is a technical error, incorrect display, interruption or other malfunction, we may review the affected activity and take reasonable corrective action. This may include cancelling an affected transaction or correcting an obvious error, subject to applicable law and the relevant game rules.
Withdrawals and balances
Withdrawal requests may be subject to identity checks, account verification, payment checks and any applicable legal or security review. We may require a withdrawal to be returned through an appropriate payment method linked to the account. The availability of a payment method can depend on your location, account status and the requirements of the payment provider.
You are responsible for reviewing your account balance and transaction history and for raising any apparent error through the support options provided on the website. We may correct an account balance where it has been affected by an obvious technical or administrative error. If funds have been credited to your account by mistake, you must not use them and we may recover the incorrect amount.
Any taxes, duties or other charges that may apply to you as a result of using the services are your responsibility unless the law requires otherwise. Payment providers may apply their own terms, fees or processing rules. Cobra Casino does not control the policies of independent financial institutions or payment services.
4. Promotions, games and responsible gambling
Promotions, bonuses, competitions and other offers may be subject to additional terms. Those terms will explain the eligibility requirements, qualifying activity, time limits, contribution rules, withdrawal conditions and any other restrictions that apply. You should read the specific promotional terms before participating. If there is a conflict between these general Terms & Conditions and a promotion's specific terms, the specific terms will apply to that promotion to the extent of the conflict.
Unless the relevant offer states otherwise, promotions are intended for one person and one account. We may limit or withdraw an offer where we reasonably believe it has been misused, obtained through inaccurate information, accessed through multiple accounts or used in a manner inconsistent with its purpose. We may cancel affected promotional benefits and review related transactions where permitted by law.
Game information and availability
Game rules, minimum or maximum participation requirements and outcome information may be displayed within the relevant product or game. You are responsible for reading those rules before participating. Games and features may not always be available in every location or on every device. We may modify, suspend or withdraw a product or feature where necessary for maintenance, security, compliance or operational reasons.
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, take regular breaks and never chase losses. You should not gamble when affected by alcohol, drugs, strong emotions or financial stress. If gambling is no longer enjoyable or is affecting your wellbeing, relationships, work or finances, stop playing and seek appropriate support.
- Use any account limits, time-outs, deposit controls or self-exclusion tools made available on the website.
- Do not gamble with money needed for rent, bills, food or other essential expenses.
- Do not borrow money or sell possessions to fund gambling.
- Ask for help from a qualified support service if you are concerned about your gambling.
- If you choose self-exclusion, do not attempt to create another account or use another person's account.
We may apply responsible gambling measures, including account restrictions, verification checks, temporary suspension or account closure. These measures may be applied where we identify activity that raises concern or where you request assistance. The tools and support options available may vary according to the service and your location.
5. Privacy, liability and general provisions
Personal information is handled in accordance with the Cobra Casino Privacy Policy and applicable privacy laws. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, payment processing, security, customer support, responsible gambling, fraud prevention, compliance and service improvement. You should read the Privacy Policy to understand how information is managed and the choices available to you.
The website is provided using reasonable care, but access may occasionally be interrupted by maintenance, technical faults, internet issues, third-party services or events outside our reasonable control. We do not guarantee that the website will always be available, error-free or compatible with every device. You are responsible for having suitable equipment, internet access and security software.
To the maximum extent permitted by law, Cobra Casino is not responsible for loss arising from your failure to comply with these terms, misuse of your account, inaccurate information, unauthorised access caused by inadequate security, interruptions outside our reasonable control or reliance on information that has not been independently checked. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law.
If any part of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that part will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any documents expressly incorporated into them, represent the agreement governing your use of the services.
Any dispute or concern should first be raised through the customer support options made available on the website. We will review the matter using the information available and may request further details to investigate it. These Terms & Conditions are subject to the laws and courts that apply to the services and the location in which they are lawfully provided, unless applicable law requires a different approach.
By continuing to use Cobra Casino, you confirm that you understand these Terms & Conditions and agree to comply with them. If you have questions about a particular game, promotion, account action or responsible gambling tool, review the information displayed on the website before proceeding.
